Kickstarter Support Form – Elzra Support Portal

Office Closure Notice

Our offices will be closed from December 24th 2022 until January 2nd 2023. We are still accepting support form submissions, however they will not be processed until the new year. Thank you for your understanding. Merry Christmas and Happy New Year!

Your Information

Name*

First Last

Email*

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Country*

Ticket Details

Please select the reason for your submission*

Tip: Did you know we have a form specifically for product issues?

You will receive a quicker resolution to your issue if you use the correct form for product issues, which you can find by clicking here.

Tip: Did you know we have a form specifically for Elzra Shop Orders?

You will receive a quicker resolution to your issue if you use the correct form for Elzra Shop Orders, which you can find by clicking here.

Kickstarter Project*

Backer Number or Email*

Your Kickstarter/Indiegogo Backer number or the email address that you used on Kickstarter/Indiegogo for this project, so that we can identify you.

Pledge Manager Order Number

Optional – If you have an order number, please enter it here. You can find your order number in the email you received after placing your order. Try searching “Elzra” in your email client.

Message*

Photo Upload

We accept .jpg and .png file types.

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Accepted file types: jpg, jpeg, png, Max. file size: 10 MB, Max. files: 10.

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